CASE STUDY · PRODUCT ENGINEERING
Building and evolving a field management SaaS product
Spoors Technologies builds a field management SaaS product, and SmartX supports its product development and evolution. Our work spans cloud, DevOps, application development and modernisation as the product grows.
Spoors is growing through product evolution.
Ramakrishna Chiniarlapalla, Founder & CEO, Spoors Technologies
In the client's own words belowThe client
Spoors Technologies is a startup that builds software for managing field teams, led by its founder and CEO. It is one of the companies in our Startup Factory.
The challenge
A SaaS product keeps changing. Customers ask for new features, usage grows and the underlying technology ages. Spoors needed a partner who could keep the product moving forward while keeping it stable in the cloud.
What we did
We support Spoors across the product lifecycle.
- Product development: Building new features and capabilities into the product as customer needs and the market changed over time.
- Evolving the product: Reshaping and extending the product so it keeps pace with how field teams and their managers actually work.
- Cloud and DevOps: Running the product in the cloud with DevOps practices that keep releases steady and the platform dependable for customers.
- Application modernisation: Updating older parts of the application so the product stays maintainable and ready for its next stage of growth.
How we worked
We work as a long-term product partner. The same engineers stay with the product release after release, which builds the product understanding the founder highlights in his own words below.
FAQ
Questions before you book
Not covered here? Ask on the call.
What does SmartX do for Spoors?
We support the product's development and evolution, with work spanning the cloud, DevOps, application development and modernisation. Spoors is growing through the way its product keeps evolving, and we continue to work alongside its team as it grows.
Can you take over an existing SaaS product?
Yes. We start by reviewing the code, architecture and release process, then agree a plan in the Problem Brief that you sign. Modernisation happens in phases, so your customers keep using the product while it improves.
Do you only work with startups?
No. Startup Factory companies such as Spoors sit alongside enterprise clients including ICICI Bank, Axis Bank and Kimberly-Clark. The same PRISM gates apply to both, scaled to the size of the product and the team behind it.
Who owns the product code?
You do. All code, decision records and datasets belong to you, and handover is part of the final PRISM gate. After go-live you get a 60-day written bug-fix warranty, and PRISM OPS is available for 24/7 monitoring and ongoing improvements.
START WITH CLARITY
Building a field management SaaS or similar product?
Book a free discovery call and we will talk through your product's next stage.
- 1We review your context within one business day.
- 2A senior product engineer joins the call.
- 3You leave with a clear recommended next step.